Shipping policy

Shipping charges for your order will be calculated and displayed at checkout.
All orders are processed within 1 to 2 business days (excluding weekends and holidays). After receiving your order confirmation email. You will receive another notification when your order has shipped.
All orders are shipped via USPS Ground Advantage or Priority Mail depending on weight/shipping destination. Occasionally delays occur due to a high volume of orders. You will be notified if this is the case.
Delays due to postal service issues are outside of our control, however, if there is a shipping issue, please contact us at hello@gigglemuggco.com so we can look into it. We will do our best to assist.

Currently, we do not ship outside the domestic USA and Canada.
Shipping charges for your order to Canada will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Gigglemugg is not responsible for these charges if they are applied and are your responsibility as the customer.

*2023 SHIPPING UPDATE *

Due to continued global supply chain issues and shipping volumes, we cannot guarantee any shipping timeframes. Shipping timelines are controlled solely by the USPS, and we will not be able to provide ANY refunds on shipping for orders that arrive outside their anticipated shipping turnaround time. We strongly urge customers to plan ahead and order much earlier than necessary.

2023 HOLIDAY SHIPPING DEADLINES:

Domestic USA - last day to order is December 15

Canada - last day to order is December 4